Innovation \ ˌi-nə-ˈvā-shən \ noun : the introduction of something new (e.g. an idea, method, or device).
Over the last 30 years, the airline industry has adapted through consolidation and the popularity of low-cost carriers (LCCs). Simultaneously, the growth of technology in day-to-day society has led to countless new innovations disrupting the status quo around the world. However, despite the changes to the Airline industry and according to an Accenture report from 2016, "Most airlines believe the airline industry lags other industries when it comes to digital innovation".
This is a problem. How do airlines become innovation leaders rather than reacting to disruptive technologies? How do airlines create an innovation team that actually innovates?
Here are 3 lessons from our team:
In addition to the lessons learned by us, remember the agile manifesto:
When you think of your team - is this you? Is agile a reality or just an aspiration?