Resolve Overbooking

Don’t give up on overbooking. Modernize your approach to resolve both commercial and operational overbooking, benefitting customers, and front line staff.

We identify flights that
are overbooked...

Overbooked:
12 filled, 0 empty, 2 overbooked

...and those with
empty seats 

Not overbooked:
7 filled, 5 empty

We convince customers on
target flights to switch...

  • ML-driven offers ensure profit-optimal compensation
  • Self-service simplifies and speeds up flight switching
  • Omnichannel messages to best reach customers
  • Tested copy/design to boost conversion rates

...by identifying customers with flexibility in their plans

Overbooked:
12 filled, 0 empty, 2 overbooked, 2 flexible

Not overbooked:
7 filled, 5 empty

We immediately move
customers onto their preferred
flights and fulfill compensation

  • Technical partnerships with the leading PSS providers
  • Support for both direct and indirect bookings
  • Automated move handling with no call center involvement

Enabling airlines to overbook more confidently,
without denied boardings

More revenue, no denied boardings

At departure:
12 filled, 0 empty, 0 overbooked

Happier customers

At departure:
9 filled, 3 empty

Volantio continuously
optimizes the platform,
powered by real time
performance analytics