Volantio Blog

Volaris improves customer experience and reduces costs during delays

March 29, 2018

Volaris, Mexico's second largest carrier, has leveraged Volantio's Yana platform to improve customer experience and reduce costs during flight delays. In June 2017, the Mexican government issued a new passenger bill of rights requiring airlines in Mexico to offer delay compensation to customers facing delays greater than 60 minutes. Airlines had 90 days to comply.

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How to Create an Innovation Team that Actually Innovates

September 8, 2017

Innovation \ ˌi-nə-ˈvā-shən \ noun : the introduction of something new (e.g. an idea, method, or device).

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Creating Truly Seamless Experiences for Customers

May 5, 2017

Imagine if a grocer ran the following advertisement “1 liter cartons of milk on sale, prices starting from $0.15”, with the disclaimer reading "Sale cartons hidden throughout our store.

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A "Customer First" Approach to Optimizing Flights

April 28, 2017

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