Blog

Where technology meets practicality

April 29, 2019

Sometimes a beautiful solution for the future requires simple yet practical features for today. In the last few weeks, we released a new feature for our Yana Platform, which enables airlines to collect volunteers for reaccommodation even if the airline does not know specifically what alternatives are available.

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Volantio's collaboration with the Accenture Amadeus Alliance

March 26, 2019

As many of you may recall, last September Volantio won the inaugural "Air Pitch" Competition sponsored by Skift, and the Accenture Amadeus alliance. We were proud to be selected first out of more than 50 start-ups who applied. As part of the grand prize, Volantio had the opportunity to spend a week in Dublin at the Accenture Amadeus Innovation Center, collaborating with Amadeus on a project to enhance Volantio's platform leveraging Amadeus's data and expertise.​

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Alaska Airlines improves denied boarding processes for guests and front-line staff

May 21, 2018

Alaska Airlines is leveraging Volantio’s Yana platform to streamline the process of managing voluntary denied boardings, leading to strong positive feedback from guests and front-line staff.

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Volaris improves customer experience and reduces costs during delays

March 29, 2018

Volaris, Mexico's second largest carrier, has leveraged Volantio's Yana platform to improve customer experience and reduce costs during flight delays. In June 2017, the Mexican government issued a new passenger bill of rights requiring airlines in Mexico to offer delay compensation to customers facing delays greater than 60 minutes. Airlines had 90 days to comply.

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How to Create an Innovation Team that Actually Innovates

September 8, 2017

Innovation \ ˌi-nə-ˈvā-shən \ noun : the introduction of something new (e.g. an idea, method, or device).

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Creating Truly Seamless Experiences for Customers

May 5, 2017

Imagine if a grocer ran the following advertisement “1 liter cartons of milk on sale, prices starting from $0.15”, with the disclaimer reading "Sale cartons hidden throughout our store.

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A "Customer First" Approach to Optimizing Flights

April 28, 2017

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